The Slack Email Approval Workflow snap-in makes it easy to manage approvals for work items. When a ticket reaches a certain stage, it automatically sends approval requests through Slack and email. Users get real-time updates and can approve or reject with one click. It works smoothly with DevRev stages and also supports sending tickets for approval based on conditions.
Features
- Stage-based automation
Automatically triggers approval requests when work items move to designated approval stages
- Dual notification system
Sends approval requests simultaneously through Slack and email for maximum reach
- One-click decisions
Stakeholders can approve or reject work items directly from Slack or email without logging into DevRev - Tag-based conditional approval
Automatically moves stages of the tickets based on the tag. One can add no stage change tag to stop the stage transition. - Real-time status updates
Instant feedback on approval decisions with automatic ticket updates
Installation
- Add the Slack Email Approval Workflow snap-in from the DevRev Marketplace to your environment.
- Configure the required Slack credentials (signing secret and bot token) in the keyrings section. Please ensure bot has necessary scopes.
- Set up SendGrid API key for email functionality.
- Configure the approval workflow stages in the snap-in inputs.
- Customize additional settings like support email, organization domain, and support portal URL, no stage change tag.