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Automatic Customer Reply
by DevRev

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Let DevRev respond to your customers when you are not around.

Features

  • Set business days and hours for your dev org You can set working business days and hours for your dev org. Let your customers know when you are not working.

  • Customize Auto Reply Messages You can take control of what DevRev bot replies to the customer when your customer sends the first message to your PLuG inbox. You can also set different messages during working hours and non-working hours.

  • Actionable Replies Include a call to action to your users within your auto replies with customizable, interactive buttons. Use these to prompt actions such as book a demo, watch video, and read documentation.

  • Privacy Policy Include the privacy policy document as a link whenever you are requesting users to provide their mail IDs.

Installation

For detailed installation and configuration instructions, refer to the automatic customer reply documentation.