
<img src="https://devrev.ai/marketplace/api/item-artifact/don%3Acore%3Advrv-us-1%3Adevo%2F0%3Aartifact%2F7398" align="center"/>

The Auto parts to conversation snap-in harnesses advanced natural language processing (NLP) capabilities to analyze customer conversations. Its primary objective is to automatically detect the specific parts mentioned in a conversation, offering valuable insights for improved customer support.

## How it works

- **Resolution assignment**: Upon conversation resolution, the snap-in automatically analyzes customer conversations and identifies the relevant parts being discussed. It subsequently allocates the relevant part to the conversation based on its analysis.

- **No part assignment when uncertain**: When the snap-in cannot definitively identify a part, it abstains from assigning any part to the conversation, prioritizing accuracy.

## Features

- **Automatic part assignment**: The snap-in eliminates the need for manual intervention by automatically assigning the relevant part to a conversation.

- **Channel compatibility**: It works across various communication channels, including email, PLuG, and Slack, providing consistent functionality and efficiency.

- **High accuracy**: The snap-in ensures high accuracy by assigning a part only when it has a high level of confidence, minimizing the possibility of errors.

## Installation

For detailed installation and configuration instructions, refer to the [Auto parts to conversation documentation](https://docs.devrev.ai/automations/auto-parts).


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Assign Parts to Conversation

AI driven Part identification for your customer conversations.