Browse Snap-ins
azure-wiki-adaas
Azure Wiki Airdrop
by DevRev
don:core:dvrv-global:devo/0:artifact/662293

Bring Your Azure Wiki Content into DevRev for Enhanced Engagement

Integrating your Azure Wiki with DevRev opens up new opportunities to engage with your content. Once imported, your articles can be shared with customers through the DevRev portal, used by AI to respond to inquiries, and linked to various parts of your product ecosystem. Articles can be connected to related products, features, capabilities, users, and customers, enhancing your DevRev Knowledge Graph and making content more actionable and impactful.

Features

Import

Easily import your Azure Wiki articles into DevRev in bulk. This sets the stage for future insights and actions within DevRev, making your knowledge base more accessible and actionable.

Sync to DevRev

Maintain an up-to-date knowledge base by syncing newly added or updated articles from your Azure Wiki. You can manually run this sync or automate it on a regular schedule for effortless updates.

Enriched Relationships

Link your articles to relevant parts of your product ecosystem such as features, capabilities, users, and customers. This creates a rich and connected environment where content is contextually relevant and usable across multiple scenarios.

AI-Driven Answers

Activate AI to utilize the content from your imported Azure Wiki articles to provide more accurate and contextually aware responses to customer questions. By leveraging the connected ecosystem of articles, products, features, and users, AI can deliver more effective answers.

Periodic Sync

Set up automatic scheduled syncs to continuously pull in new content and updates from Azure Wiki. This keeps your DevRev knowledge base fresh, comprehensive, and ready to serve your customers.

Getting Started

For detailed installation and configuration instructions, refer to the Azure Wiki Integration Documentation.