The Conversation Archive on Ticket Link snap-in manages notifications to participants when a conversation is archived by linking a ticket.

## Features

- **Archive notification handling**

When the system archives a conversation due to ticket linkage, the snap-in automatically sends a notification message containing the associated ticket number to all conversation participants, ensuring they're informed of the ticket creation.

- **Conversation traceability**\
When a conversation is linked to a ticket, the corresponding conversation ID is automatically populated in the ticket metadata. This ensures clear traceability between the ticket and its originating conversation, enabling support teams to maintain seamless context.

## Installation

- Configure the archive message to inform the customer within the conversation before it is archived, referencing the linked ticket using `%ticket`.
- Configure the ticket message to inform the customer on the ticket about its source conversation using the placeholder `%conv`.
- Save and install the snap-in.

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Conversation Archive on Ticket Link

Archives the conversation when a ticket is linked to a conversation and sends a message.