# Conversation reminder

The **Conversation Reminder** snap-in notifies the customer when a conversation remains in the _Waiting on User_ status for an extended period..

## Feature

1. **Trigger Condition**: When the conversation stage updates to _Waiting on User_, an event is scheduled to notify the customer.

## Installation

For detailed installation and configuration instructions, refer to the [Conversation reminder documentation](https://docs.devrev.ai/automations/conversation-reminder).


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Conversation Reminder

Notify the customer if conversation is in waiting on user for more than specified time.