The stageflow automator snap-in is a subset of the convergence snap-in that provides updates on custom stages of issues-tickets and enhancements-tickets.
Features
- Stage-based notifications on tickets or issues.
- Subtype support.
- Custom stages support.
How to use StageFlow automator snap-in
- Create the mapping in the CSV file using the format shown below. Ensure the CSV file includes the following columns:
| Issue Subtype |
Issue Stage |
Ticket Stage |
Ticket Subtype |
|
triage |
queued |
|
|
Live |
Live |
|
| AI/ML |
in_development |
awaiting_development |
|
| AI/ML |
in_development |
awaiting_development |
Project |
| AI/ML |
Live |
UAT |
Project |
- Issue <-> Enhancement Mapping
| Issue Subtype |
Issue Stage |
Enhancement Stage |
|
triage |
ideation |
|
Live |
general_availability |
| AI/ML |
prioritized |
prioritized |
| AI/ML |
wont_fix |
wont_do |
| Ticket Subtype |
Ticket Stage |
Issue Stage |
Issue Subtype |
|
queued |
triage |
|
|
Live |
Live |
|
| Project |
awaiting_development |
in_development |
AI/ML |
| Project |
UAT |
Live |
AI/ML |
| Project |
INQA |
in_testing |
|
- Ticket <-> Enhancement Mapping
| Ticket Subtype |
Ticket Stage |
Enhancement Stage |
|
ideation |
triage |
|
general_availability |
Live |
| Project |
prioritized |
prioritized |
| Project |
canceled |
wont_fix |
Refer to the default stages documentation for each product feature:
- In the snap-in Discussion tab, enter
/UploadCSV.
- Click Upload to select the CSV file you created in step 1. After the file is uploaded, the "File uploaded successfully" message is displayed.
- Reload the page.
- In the Configuration tab, you can see the mapping that was created in step 1, select the toggle button to enable the mapping.
- Navigate to Issues or Roadmap, make the necessary updates, and the linked tickets will automatically reflect the changes configured in the CSV file, notifying the ticket owner.
- You can also determine the appropriate stage for the ticket based on the message provided by a rev user or dev user.
- In the snap-in Discussion tab, enter
/StageConfig.
- Select the values from the dropdown for the stage transition whenever a message is given by a rev user or dev user.
- Click Save to save the configuration.