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Resolve L1/L2 customer queries automatically at scale without human intervention.

## Benefit

Cut staffing costs and enable 24/7 scalable support without increasing headcount.

## Skills

- **Automated Query Resolution**

Instantly resolve common customer queries without human intervention.

- **Create Tickets**

Generate support tickets for issues that require escalation.

- **Handover to Human**

Transfer conversations to human agents for complex queries.

- **Search Documentation**

Access knowledge base articles to provide accurate answers.

- **Custom Skills**

Add or request custom skills tailored to your industry and domain.

## Book a Demo

Know more about how DevRev's CX Agent can transform your customer service by booking a demo [here](https://devrev.ai/request-a-demo).

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DevRev Marketplace

Customer Experience Agent

Resolve L1 & L2 customer queries with a fast, accurate, and context-rich chat interface.