Resolve L1/L2 customer queries automatically at scale without human intervention.

Benefit

Cut staffing costs and enable 24/7 scalable support without increasing headcount.

Skills

• Automated Query Resolution

Instantly resolve common customer queries without human intervention.

• Create Tickets

Generate support tickets for issues that require escalation.

• Handover to Human

Transfer conversations to human agents for complex queries.

• Search Documentation

Access knowledge base articles to provide accurate answers.

• Custom Skills

Add or request custom skills tailored to your industry and domain.

Book a Demo

Know more about how DevRev's CX Agent can transform your customer service by booking a demo here.