Datadog

This integration links Datadog's monitoring system with DevRev's incident management, simplifying the process of managing incidents triggered by Datadog alerts. It automatically generates new incidents and updates existing incidents in DevRev using data from Datadog, allowing your team to address issues efficiently without manual tracking. Additionally, it supports reverse synchronization, meaning updates made in DevRev can be reflected back in Datadog, maintaining a seamless, two-way incident management workflow.

Features

• Automated incident creation: When an incident is triggered in Datadog, the snap-in automatically creates a corresponding incident in DevRev. The webhook from Datadog delivers a payload that includes essential information such as the severity, stage, incident description, and relevant details. This ensures that critical incidents are immediately tracked and handled in DevRev.

• Automated incident updation: When an incident is updated in Datadog, the changes are reflected in DevRev.

• Two-way synchronization: The snap-in supports bidirectional updates, meaning changes made in DevRev are also reflected back in Datadog. This ensures consistency across both platforms, keeping your monitoring and incident management workflows fully aligned.

• Real-time synchronization: The snap-in ensures that incidents are created or updated in real-time, reducing delays between detection and resolution. DevRev captures the necessary incident details from the Datadog payload, allowing teams to address and mitigate issues.

• Seamless integration: The snap-in is built to streamline workflows, minimizing the need for manual intervention. Once set up, it automatically translates Datadog incident data into actionable items within DevRev, helping teams focus on resolution without switching between tools.

Installation

For detailed installation and configuration instructions, refer to the Datadog documentation.