This snap-in cleans up crawled articles from knowledge bases through a safe tag-verify-delete workflow, eliminating the need for manual article management and ensuring controlled bulk deletion with verification steps.

Features

• Smart Article Tagging

Automatically tags articles from specified URLs with 'article-to-be-deleted' for organized cleanup workflow.

• Bulk Article Processing

Processes multiple articles at once with progress tracking and professional status reporting throughout the operation.

• Verification & Review

Exports tagged articles via Vista CSV for manual review and verification before permanent deletion.

• Admin Protection

Role-based access control ensures only authorized users can execute cleanup operations.

Usage

• Use /add_tags_to_article command to start tagging articles from a specific URL source for cleanup processing.

• Review tagged articles using the 'article-to-be-deleted' tag filter in Vista and remove tags from articles you want to keep.

• Use /delete_tagged_articles command to safely delete all remaining tagged articles from your knowledge base.

Installation

1. Install the snap-in from the DevRev Marketplace.
2. Configure required inputs.
3. Start using /add_tags_to_article and /delete_tagged_articles commands.