The Front Snap-in will enable seamless data import from team collaboration and messaging workflows into your application. By integrating this add-on, users will be able to sync messages, conversations, and customer interaction data directly into your platform for improved team collaboration and customer service management.

Features

• Automated Message & Conversation Import

Emails, messages, and customer interactions from Front will be automatically imported into your application, providing a unified view of all communication within your platform.

• Integration with Existing Customer Support Systems

Imported conversation data will be mapped to your platform’s customer support or CRM systems, ensuring smooth synchronization with ongoing customer service workflows.

• Customizable Field Mapping & Tagging

Users will be able to define how Front’s message attributes, tags, and metadata correspond to fields in your application, allowing for customized data organization.

• Real-Time Syncing for Customer Interactions

Any new messages or updates in Front will be reflected in your platform, enabling your team to respond to customer inquiries without delay.