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The Jira Service Management Airdrop Snap-in enables you to import your service desks from Jira Service Management into DevRev. You can migrate issues, users, customers, and more for an easier onboarding experience. Import one project or multiple from Jira Service Management to DevRev.

## Features

- **Recipe mapping**

Recipe mapping ensures no critical Jira Service Management fields, even custom ones, are overlooked. You can select what to migrate and let our recommendations guide you on how to optimize the migration process for your Jira Service Management projects.

- **Import**

The import feature allows for a one-time bulk migration of a Jira Service Management project. It utilizes recipe mapping, ensuring you bring over only what's essential and leave unnecessary data behind.

- **Sync to DevRev**

Using the sync to DevRev functionality, you can re-synchronize a prior import to incorporate any new issues or modifications to previously imported items from a Jira Service Management project.

## Installation

For detailed installation and configuration instructions, refer to the [Jira Service Management Airdrop documentation](https://docs.devrev.ai/integrations/jsm).

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DevRev Marketplace

Jira Service Management

Import your Jira Service Management issues as DevRev tickets.