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Seamlessly bring user feedback `Marker.io` from into DevRev. This snap-in integrates with `Marker.io` to automatically create tickets or issues in DevRev, linking them to a specific part of your product.

## Features

- **Automatically create work items**

When a user provides feedback through `Marker.io`, a work item is automatically created in DevRev with the attached information by using a webhook. You can configure whether work items created should be issues or tickets and the default owner and part for them.

- **Automatically fill-in reporter and account**

If issues are created as tickets in DevRev, then you can include the reporter's email as a `Marker.io` issue custom data field and include the name of this field in the snap-in configuration. This will auto-fill the **Reported by** and **Customer Workspace** fields in tickets. Also, new contacts and accounts will be created if not found.

- **Add tags**

When a user provides feedback through `Marker.io`, an issue or ticket is automatically created with the attached information on DevRev, by using a webhook.

## Installation

For detailed installation and configuration instructions, refer to the [Marker.io](https://docs.devrev.ai/integrations/marker-io) documentation.

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DevRev Marketplace

Marker.io

Use a webhook to automatically create issues or tickes from Marker.io user feedback.