Seamlessly bring user feedback Marker.io from into DevRev. This snap-in integrates with Marker.io to automatically create tickets or issues in DevRev, linking them to a specific part of your product.

Features

• Automatically create work items

When a user provides feedback through Marker.io, a work item is automatically created in DevRev with the attached information by using a webhook. You can configure whether work items created should be issues or tickets and the default owner and part for them.

• Automatically fill-in reporter and account

If issues are created as tickets in DevRev, then you can include the reporter's email as a Marker.io issue custom data field and include the name of this field in the snap-in configuration. This will auto-fill the Reported by and Customer Workspace fields in tickets. Also, new contacts and accounts will be created if not found.

• Add tags

When a user provides feedback through Marker.io, an issue or ticket is automatically created with the attached information on DevRev, by using a webhook.

Installation

For detailed installation and configuration instructions, refer to the Marker.io documentation.