The ServiceNow Airdrop connects your ServiceNow ITSM and CSM data with DevRev's customer platform.

Features

Import

Import ServiceNow records, incidents, tasks, and customer data into DevRev with a single operation.

Sync to DevRev

Keep your DevRev environment current with updates from ServiceNow. Any changes made in ServiceNow automatically appear in DevRev, giving your teams access to the most recent information.

Sync to ServiceNow

Maintain two-way data flow with Sync to ServiceNow. Updates made in DevRev transfer back to ServiceNow, preserving your existing workflows while adding DevRev's capabilities.

Enhanced AI Capabilities

Once in DevRev, your ServiceNow data powers AI-driven enterprise search, intelligent clustering, and advanced analytics - transforming your service data into actionable insights.

Installation

For detailed installation instructions and technical specifications, visit our ServiceNow Airdrop documentation.