Browse Snap-ins
servicenow
ServiceNow
by DevRev

The ServiceNow connects your ServiceNow ITSM and CSM data with DevRev's customer platform.

Features

  • Import

Import ServiceNow records, incidents, tasks, and customer data into DevRev with a single operation.

 

  • Sync to DevRev

Keep your DevRev environment current with updates from ServiceNow. Any changes made in ServiceNow automatically appear in DevRev, giving your teams access to the most recent information.

 

  • Sync to ServiceNow

Maintain two-way data flow with Sync to ServiceNow. Updates made in DevRev transfer back to ServiceNow, preserving your existing workflows while adding DevRev's capabilities.

 

  • Enhanced AI Capabilities

Once in DevRev, your ServiceNow data powers AI-driven enterprise search, intelligent clustering, and advanced analytics - transforming your service data into actionable insights.