Using the slash commands you can access specific actions quickly and use DevRev's Turing AI to perform some out-of-the-box functions.
How it works
In the Discussion section, enter '/' in the text field to see a list of commands that apply to the source item.
Using the remind command, you can set a reminder for yourself or another user in the context of the source. You must specify a time and add messages to set the reminder.
/remind @user Please follow up on this. 1d
The rephrase command helps you reply professionally when communicating with clients or colleagues.
/rephrase can't help now... ask again in 5d
I apologize that I am unable to assist you at the moment, however please reach out to me again in five days and I will be happy to help you.
Using the summarize command, you can sum up the entire conversation. It applies to the following:
- Rev user
- Rahul from DummyOrg is having difficulty installing the Plug Widget.
- Rohan suggests checking the setup instructions.
- When this does not work, Rohan asks for more information on the error.
- Rahul shares a recording of the error.
- Rohan thanks the user, and they get on call to fix it.
Using the clone command, a copy of the selected issue or ticket is created. All attributes of the issue/ticket are copied, along with [CLONE] prefixed to the title. It also comments on:
- Source issue/ticket. For example, 'ISS-0123 was cloned and ISS-0123 was created.'
- Cloned issue/ticket. For example, 'TKT was cloned from TKT-0123.'
For detailed installation and configuration instructions, refer to the Slash commands documentation.