Ticket email notifier
The Ticket email notifier snap-in automatically sends email notifications for specific ticket types. When a ticket of the selected subtype is created, it generates and sends a customized email.
Features
- Automated email notifications: Sends emails automatically when tickets of predefined types are created.
- Customizable email templates: Use placeholders for ticket details (e.g., title, description, owner) to create dynamic email content.
- Recipient management: Define email recipients based on teams, or individual addresses, ensuring notifications reach the right people.
- Ticket-subtype filtering: Specify which ticket subtypes should trigger notifications, such as bugs, feature requests, or other subtypes.
Installation
For detailed installation and configuration instructions, refer to the Ticket Email Notifier documentation.