Marketplace
Beta
Make it snappy
Snap-in to your favorite apps and automations. Sit back and relax.
Learn more
Conversation Reassigner
Reassign and stop assigning conversations if users set themselves as away.
Automation
Support
Install
Awaiting Customer Response Notification Trigger
Notifies the customer when a ticket is in awaiting customer response stage for more than specified time.
Support
Automation
Install
ReadMe
Transforms ReadMe Guides into Insightful Articles.
Automation
Integration
Install
Private Note
Private notes to elevate seamless communication between agents
Automation
Support
Install
Smart Sprint
Effortless synchronization of sprint and development tasks.
Automation
Build
Install
Convergence
Real-time updates between customer conversations, support tickets, Product enhancements and developer issues.
Support
Build
Automation
Install
CSAT Slack Notifier
Notifies the Account owner in Slack whenever a conversation receives a negative CSAT score.
Support
Automation
Install
Zendesk/Jira Link Migration
Link DevRev tickets with issues to match existing links between Zendesk and Jira.
Integration
Automation
Install
Automatic Customer Reply
Personalize your customer response and encourage them to book a demo or meeting with your team.
Support
Automation
Install
Spam Shield
Enhance Support Efficiency with Intelligent Spam Detection
Automation
Support
Install
HTTP Archive File Upload & Sanitization
Automatically sanitize HTTP archive files uploaded through client conversations.
Automation
Support
Install
Work Duration
Automatically calculate work duration for tickets and issues.
Automation
Support
Build
Install
SLA Status Change Slack Notifier
Get instantly notified on Slack on changes in your ticket's SLA status.
Integration
Automation
Support
Install
Account Tier Updater
Updates the Tier of Closed Won Accounts based on the ARR of the particular account.
Support
Automation
Install
Auto Task Creator
Task Creation Automation for Specified Issue IDs everyday at 1:30 AM UTC.
Automation
Install
SLA-Breach-Notifier-Conversation
Notifies the slack channel when a conversation breaches SLA
Support
Automation
Install
Ticket Ageing
Keep your team informed effortlessly with automated nudges on open tickets
Support
Automation
Install
OLA Metrics On Issues
Effortlessly track OLA metrics on issues
Automation
Install
Bulk Ticket Uploader
Bulk ticket creation from CSV
Support
Automation
Install
CSAT on Ticket
Capture customer satisfaction level.
Support
Automation
Install
StageFlow Automator
Real-time updates between Support tickets, Product enhancements and Developer issues.
Automation
Build
Support
Install
Datadog
Automate the incidents management between Datadog to DevRev seamlessly
Automation
Install
Gitlab
Connect GitLab with DevRev to sync your work and receive real-time issue and status updates based on code activity
Automation
Integration
Source Code
Install
Oncall-Conversation-Flow
Adding Oncall members to respective group on a weekly basis and assigning conversations based on shift.
Support
Automation
Install
CSAT on Conversation
Capture customer satisfaction level.
Support
Automation
Install
Assign Parts to Conversation
AI driven Part identification for your customer conversations.
Support
Automation
Install
Ticket Age in Engineering
Automatically calculate engineering work duration for tickets.
Automation
Support
Build
Install
FullStory Sessions
Bring sessions from FullStory into DevRev.
Integration
Automation
Support
Install
Automate Opportunities
Unlock the insights in your pipeline with automation.
Automation
Grow
Install
Descope Identity Validation
Elevating Customer Journeys with Seamless Email Validation and OTP Authentication in Your PluG Widget
Support
Automation
Install
Smart Import KB
Import and organize your articles from any URL.
Automation
Support
Install
Sentiment Evaluator
Real-time sentiment analysis for customer support tickets
Automation
Support
Install
Support convergence
Real-time updates between customer conversations, support tickets, and developer issues.
Automation
Support
Install
Slash Commands
Slash commands in DevRev powered by Turing AI for more productivity.
Build
Automation
Support
Install
Article suggestion
Deflect incoming customer queries using knowledge base articles.
Automation
Support
Install
Automatic Customer Reply
Personalize your customer response and encourage them to book a demo or meeting with your team.
Support
Automation
Install
Auto routing
Route customer conversations to reach the right team member.
Support
Automation
Install
Start building your own Snap-Ins
Get started with Snap-kit
Learn more
Publish your Snap-in