DevRev
Marketplace
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Make it snappy
Snap-in to your favorite apps and automations. Sit back and relax.
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Automation
Smart Import KB
Import and organize your articles from any URL.
Automation
Support
Install
Slash Commands
Slash commands in DevRev powered by Turing AI for more productivity.
Build
Automation
Support
Install
Auto routing
Route customer conversations to reach the right team member.
Support
Automation
Install
Automatic Customer Reply
Personalize your customer response and encourage them to book a demo or meeting with your team.
Support
Automation
Install
Article suggestion
Deflect incoming customer queries using knowledge base articles.
Automation
Support
Install
Assign Parts to Conversation
AI driven Part identification for your customer conversations.
Support
Automation
Install
Sentiment Evaluator
Real-time sentiment analysis for customer support tickets
Automation
Support
Install
Bulk Ticket Uploader
Bulk ticket creation from CSV
Support
Automation
Install
Ticket Ageing
Keep your team informed effortlessly with automated nudges on open tickets
Support
Automation
Install
Descope Identity Validation
Elevating Customer Journeys with Seamless Email Validation and OTP Authentication in Your PluG Widget
Support
Automation
Install
Work Duration
Automatically calculate work duration for tickets and issues.
Automation
Support
Build
Install
Automate Opportunities
Unlock the insights in your pipeline with automation.
Automation
Grow
Install
Private Note
Private notes to elevate seamless communication between agents
Automation
Support
Install
Ticket Age in Engineering
Automatically calculate engineering work duration for tickets.
Automation
Support
Build
Install
CSAT on Conversation
Capture customer satisfaction level.
Support
Automation
Install
CSAT on Ticket
Capture customer satisfaction level.
Support
Automation
Install
Awaiting Customer Response Notification Trigger
Notifies the customer when a ticket is in awaiting customer response stage for more than specified time.
Support
Automation
Install
FullStory Sessions
Bring sessions from FullStory into DevRev.
Integration
Automation
Support
Install
Convergence
Real-time updates between customer conversations, support tickets, Product enhancements and developer issues.
Support
Build
Automation
Install
SLA Status Change Slack Notifier
Get instantly notified on Slack on changes in your ticket's SLA status.
Integration
Automation
Support
Install
HTTP Archive File Upload & Sanitization
Automatically sanitize HTTP archive files uploaded through client conversations.
Automation
Support
Install
Account Tier Updater
Updates the Tier of Closed Won Accounts based on the ARR of the particular account.
Automation
Install
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