Goodmeetings

Scheduled meetings turned into actionable data instantly

Zendesk

Get started with DevRev support or build with real data from Zendesk.

Salesforce

Import your Salesforce accounts, cases and users.

SendSafely integration

Share your files through sendsafely

FullStory Sessions

Bring sessions from FullStory into DevRev.

Marker.io

Create tickets or issues from Marker.io reports in DevRev.

SLA Status Change Slack Notifier

Get instantly notified on Slack on changes in your ticket's SLA status.

Work Items Part Updater

Automate the updation of part for historical tickets/issues

Instabug

Create tickets or issues from Instabug in DevRev.

Descope Identity Validation

Elevating Customer Journeys with Seamless Email Validation and OTP Authentication in Your PluG Widget

Roster-Based-Conversation-Routing

Adding Oncall members to Support group on a weekly basis.

StageFlow Automator

Real-time updates between Support tickets, Product enhancements and Developer issues.

Org Tags Sync

Unified tags sync.

Account Tier Updater

Updates the Tier of Closed Won Accounts based on the ARR of the particular account.

Bulk Work Item Uploader

Bulk work item creation from CSV

Ticket Ageing

Keep your team informed effortlessly with automated nudges on open tickets

HTTP Archive File Upload & Sanitization

Automatically sanitize HTTP archive files uploaded through client conversations.

Ticket Age in Engineering

Automatically calculate engineering work duration for tickets.

Stage Breach Notifier

Timely notification of stage breaches for tickets, issues, and opportunities

Blockers Slack Notifier

Sends reminders about tickets with 'Blocker' severity to a specific Slack channel.

Ticket Linked Issues Comment Sync

Seamlessly share ticket comments with engineering issues.

Auto Part Creator

Auto Creates sub parts under the main part whenever an account transitions to Closed Won

Auto Assign SE bot

Assigns support engineers to accounts from a designated group, balancing workloads based on specified field transitions.

CSAT on Ticket

Capture customer satisfaction level.

Custom Field Migration

Automate the migration of value from the source field into the target field across Devrev objects.

Link Preview

Display previews of links and references in comments

Work Duration

Automatically calculate work duration for tickets and issues.

Commands surface expander

Expand commands surfaces.

Private Note

Private notes to elevate seamless communication between agents

CSAT Slack Notifier

Notifies the Account owner in Slack whenever a conversation receives a negative CSAT score.

Operational SLA Metrics

Add internal-facing metrics to your SLA policies and ensure your team is meeting its operational goals.

Automatic Customer Reply

Personalize your customer response and encourage them to book a demo or meeting with your team.

Oncall-Conversation-Flow

Adding Oncall members to respective group on a weekly basis and assigning conversations based on shift.

Assign Parts to Conversation

AI driven Part identification for your customer conversations.

Customer Comment Stage Transition

Changes stage when customer comments on a ticket.

Slash Commands

Slash commands in DevRev powered by Turing AI for more productivity.

Awaiting Customer Response Notification Trigger

Notifies the customer when a ticket is in awaiting customer response stage for more than specified time.

Conversation Reminder

Notify the customer if conversation in waiting on user

Slack Message Agent

Seamlessly turn Slack conversations into actionable incidents or tickets.

Ticket Approval Workflow

Manage decisions with confidence and clarity.

Google Calendar

Effortlessly Integrate Google Calendar with DevRev's Snap-in for Streamlined Client Engagements and Automated Event Capture.

Conversation Reassigner

Reassign and stop assigning conversations if users set themselves as away.

GitHub Issues

Import your issues from GitHub.

CircleCI

Ensure continuous deployment stays aligned with customer needs and priorities.

RocketLane

Streamline customer onboarding and success tracking with collaborative tools.

Front

Unify customer conversations and issue resolution across teams.

ChurnZero

Drive customer retention with automated success tracking and insights.

Helpshift

Bring in-app support data into your development and support workflows.

Ticket Immutability

Ticket Immutability

Zoho Projects Airdrop

Import issues and tasks from Zoho Projects to DevRev.