WhatsApp

Sync WhatsApp messages with your DevRev inbox and bring support closer to your customers

Convergence

Real-time updates between customer conversations, support tickets, Product enhancements and developer issues.

Slack

Scale your customer support in Slack! Enable real-time bidirectional sync with Slack and bring order to the chaos.

Email Integration

Talk to your customers over email directly from DevRev.

Azure Boards

Import data from Azure Boards.

Google Calendar

Effortlessly Integrate Google Calendar with DevRev's Snap-in for Streamlined Client Engagements and Automated Event Capture.

Conversation Archive on Ticket Link

Archives the conversation when a ticket is linked to a conversation.

Operational SLA Metrics

Add internal-facing metrics to your SLA policies and ensure your team is meeting its operational goals.

Conversation Reminder

Notify the customer if conversation in waiting on user

Work Items Part Updater

Automate the updation of part for historical tickets/issues

Bulk Ticket Uploader

Bulk ticket creation from CSV

Conversation Reassigner

Reassign and stop assigning conversations if users set themselves as away.

Awaiting Customer Response Notification Trigger

Notifies the customer when a ticket is in awaiting customer response stage for more than specified time.

Slack Broadcaster

With Slack Broadcaster snap-in you can easily distribute messages to various Slack channels.

Calendly

Streamline prospect meetings with Calendly & DevRev.

Private Note

Private notes to elevate seamless communication between agents

Marker.io

Create tickets or issues from Marker.io reports in DevRev.

Blockers Slack Notifier

Sends reminders about tickets with 'Blocker' severity to a specific Slack channel.

Instabug

Create tickets or issues from Instabug in DevRev.

Review Ingestion

Extracts reviews from the Google Play Store and creates tickets for them.

CSAT Slack Notifier

Notifies the Account owner in Slack whenever a conversation receives a negative CSAT score.

Automatic Customer Reply

Personalize your customer response and encourage them to book a demo or meeting with your team.

Spam Shield

Enhance Support Efficiency with Intelligent Spam Detection

Customer Comment Stage Transition

Changes stage when customer comments on a ticket.

HTTP Archive File Upload & Sanitization

Automatically sanitize HTTP archive files uploaded through client conversations.

Work Duration

Automatically calculate work duration for tickets and issues.

SLA Status Change Slack Notifier

Get instantly notified on Slack on changes in your ticket's SLA status.

Account Tier Updater

Updates the Tier of Closed Won Accounts based on the ARR of the particular account.

Confluence

Transforms Confluence Spaces into Insightful Articles.

SLA-Breach-Notifier-Conversation

Notifies the slack channel when a conversation breaches SLA

Ticket Ageing

Keep your team informed effortlessly with automated nudges on open tickets

CSAT on Ticket

Capture customer satisfaction level.

StageFlow Automator

Real-time updates between Support tickets, Product enhancements and Developer issues.

SendSafely integration

Share your files through sendsafely

Link Preview

Display previews of links and references in comments

Stage Breach Notifier

Timely notification of stage breaches for tickets, issues, and opportunities

Freshdesk

Import data from Freshdesk.

Oncall-Conversation-Flow

Adding Oncall members to respective group on a weekly basis and assigning conversations based on shift.

Follow-up Ticket

Automate follow-up tasks and never miss a ticket again.

CSAT on Conversation

Capture customer satisfaction level.

Assign Parts to Conversation

AI driven Part identification for your customer conversations.

Ticket Age in Engineering

Automatically calculate engineering work duration for tickets.

FullStory Sessions

Bring sessions from FullStory into DevRev.

Goodmeetings

Scheduled meetings turned into actionable data instantly

Descope Identity Validation

Elevating Customer Journeys with Seamless Email Validation and OTP Authentication in Your PluG Widget

Smart Import KB

Import and organize your articles from any URL.

Sentiment Evaluator

Real-time sentiment analysis for customer support tickets

Support convergence

Real-time updates between customer conversations, support tickets, and developer issues.

Slash Commands

Slash commands in DevRev powered by Turing AI for more productivity.

Zendesk

Get started with DevRev support or build with real data from Zendesk.