Goodmeetings

Scheduled meetings turned into actionable data instantly

Zendesk

Get started with DevRev support or build with real data from Zendesk.

Salesforce

Import your Salesforce accounts, cases and users.

Descope Identity Validation

Elevating Customer Journeys with Seamless Email Validation and OTP Authentication in Your PluG Widget

FullStory Sessions

Bring sessions from FullStory into DevRev.

Ticket Age in Engineering

Automatically calculate engineering work duration for tickets.

Assign Parts to Conversation

AI driven Part identification for your customer conversations.

CSAT on Conversation

Capture customer satisfaction level.

Follow-up Ticket

Automate follow-up tasks and never miss a ticket again.

Oncall-Conversation-Flow

Adding Oncall members to respective group on a weekly basis and assigning conversations based on shift.

Stage Breach Notifier

Timely notification of stage breaches for tickets, issues, and opportunities

Link Preview

Display previews of links and references in comments

CSAT on Ticket

Capture customer satisfaction level.

Ticket Ageing

Keep your team informed effortlessly with automated nudges on open tickets

SLA-Breach-Notifier-Conversation

Notifies the slack channel when a conversation breaches SLA

Account Tier Updater

Updates the Tier of Closed Won Accounts based on the ARR of the particular account.

Work Duration

Automatically calculate work duration for tickets and issues.

HTTP Archive File Upload & Sanitization

Automatically sanitize HTTP archive files uploaded through client conversations.

Customer Comment Stage Transition

Changes stage when customer comments on a ticket.

Spam Shield

Enhance Support Efficiency with Intelligent Spam Detection

Automatic Customer Reply

Personalize your customer response and encourage them to book a demo or meeting with your team.

CSAT Slack Notifier

Notifies the Account owner in Slack whenever a conversation receives a negative CSAT score.

Instabug

Create tickets or issues from Instabug in DevRev.

Blockers Slack Notifier

Sends reminders about tickets with 'Blocker' severity to a specific Slack channel.

Marker.io

Create tickets or issues from Marker.io reports in DevRev.

Private Note

Private notes to elevate seamless communication between agents

Calendly

Streamline prospect meetings with Calendly & DevRev.

Slack Broadcaster

With Slack Broadcaster snap-in you can easily distribute messages to various Slack channels.

Conversation Reassigner

Reassign and stop assigning conversations if users set themselves as away.

Bulk Ticket Uploader

Bulk ticket creation from CSV

Work Items Part Updater

Automate the updation of part for historical tickets/issues

Operational SLA Metrics

Add internal-facing metrics to your SLA policies and ensure your team is meeting its operational goals.

Google Calendar

Effortlessly Integrate Google Calendar with DevRev's Snap-in for Streamlined Client Engagements and Automated Event Capture.

Convergence

Real-time updates between customer conversations, support tickets, Product enhancements and developer issues.

Custom Field Migration

Automate the migration of value from the source field into the target field across Devrev objects.

WhatsApp

Sync WhatsApp messages with your DevRev inbox and bring support closer to your customers

Awaiting Customer Response Notification Trigger

Notifies the customer when a ticket is in awaiting customer response stage for more than specified time.

StageFlow Automator

Real-time updates between Support tickets, Product enhancements and Developer issues.

SLA Status Change Slack Notifier

Get instantly notified on Slack on changes in your ticket's SLA status.

Confluence

Transforms Confluence Spaces into Insightful Articles.

Review Ingestion

Extracts reviews from the Google Play Store and creates tickets for them.

Conversation Reminder

Notify the customer if conversation in waiting on user

Sentiment Evaluator

Real-time sentiment analysis for customer support tickets

Slash Commands

Slash commands in DevRev powered by Turing AI for more productivity.

SendSafely integration

Share your files through sendsafely

Azure Boards

Import data from Azure Boards.

Email Integration

Talk to your customers over email directly from DevRev.

Conversation Archive on Ticket Link

Archives the conversation when a ticket is linked to a conversation.

Slack

Scale your customer support in Slack! Enable real-time bidirectional sync with Slack and bring order to the chaos.

Freshdesk

Import data from Freshdesk.