Goodmeetings

Scheduled meetings turned into actionable data instantly

Zendesk

Easily import and sync Zendesk data with DevRev for seamless workflows.

Salesforce

Import your Salesforce accounts, cases and users.

FullStory Sessions

Bring sessions from FullStory into DevRev.

SLA Status Change Slack Notifier

Get instantly notified on Slack on changes in your ticket's SLA status.

Work Items Part Updater

Automate the updation of part for historical tickets/issues

Instabug

Create tickets or issues from Instabug in DevRev.

Descope Identity Validation

Elevating Customer Journeys with Seamless Email Validation and OTP Authentication in Your PluG Widget

Roster-Based-Conversation-Routing

Adding Oncall members to Support group on a weekly basis.

Account Tier Updater

Updates the Tier of Closed Won Accounts based on the ARR of the particular account.

Bulk Work Item Uploader

Bulk work item creation from CSV

Ticket Age in Engineering

Automatically calculate engineering work duration for tickets.

Stage Breach Notifier

Timely notification of stage breaches for tickets, issues, and opportunities

Blockers Slack Notifier

Sends reminders about tickets with 'Blocker' severity to a specific Slack channel.

Ticket Linked Issues Comment Sync

Seamlessly share ticket comments with engineering issues.

Auto Part Creator

Auto Creates sub parts under the main part whenever an account transitions to Closed Won

Custom Field Migration

Automate the migration of value from the source field into the target field across Devrev objects.

Work Duration

Automatically calculate work duration for tickets and issues.

Commands surface expander

Expand commands surfaces.

Private Note

Private notes to elevate seamless communication between agents

Operational SLA Metrics

Add internal-facing metrics to your SLA policies and ensure your team is meeting its operational goals.

Automatic Customer Reply

Personalize your customer response and encourage them to book a demo or meeting with your team.

Assign Parts to Conversation

AI driven Part identification for your customer conversations.

Conversation Reminder

Notify the customer if conversation in waiting on user

Ticket Approval Workflow

Manage decisions with confidence and clarity.

Real-time Sentiment Evaluator

Real-time sentiment analysis for customer support tickets

Calendly

Streamline prospect meetings with Calendly & DevRev.

Review Ingestion

Extracts reviews from the Google Play Store and creates tickets for them.

Sentiment Evaluator

Real-time sentiment analysis for customer support tickets

Spam Shield

Enhance Support Efficiency with Intelligent Spam Detection

CSAT on Conversation

Capture customer satisfaction level.

Subtype Migration

Automate the migration of work items from one subtype to another.

Marker.io

Create tickets or issues from Marker.io reports in DevRev.

Organization Tags Sync

Unified tags sync.

Conversation Archive on Ticket Link

Archives the conversation when a ticket is linked to a conversation.

Duplicate Email Tickets Tagger

Eliminate clutter by automatically tagging duplicate email tickets from different senders.

HTTP Archive File Upload & Sanitization

Automatically sanitize HTTP archive files uploaded through client conversations.

Inactive Users Deactivator

Deactivate inactive users to keep systems secure and efficient.

Acknowledgment Metric on Issues

Effortlessly track Acknowledgment metric on issues.

Conversation Reassigner

Reassign and stop assigning conversations if users set themselves as away.

Customer Experience Agent

Resolve L1 & L2 customer queries with a fast, accurate, and context-rich chat interface.

Capture Churn Sentiment

Capture the churn sentiment based on the conversational engagement of the customer.

Zoho Projects

Import issues and tasks from Zoho Projects to DevRev.

Dynamic Ticket Closure Reminder

Turn customer silence into smart closure - no ticket left hanging forever.

Account to Ticket Owner Sync

Effortless Account-Ticket Owner Alignment.

Tracxn Integration

Automated company enrichment for DevRev accounts.

Link Preview

Display previews of links and references in comments.

Slash Commands

Slash commands in DevRev powered by Turing AI for more productivity.

CSAT on Ticket

Capture customer satisfaction level.

Awaiting Customer Response Notification Trigger

Notifies the customer if a ticket remains in a selected stage beyond a set period.